Shipping policy

Shipping Policy

Free U.S. Shipping
We currently offer free standard shipping on orders within the United States.

Processing & Delivery
Orders typically require 1–3 business days for processing. After processing, estimated delivery is approximately 5–11 days.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carriers, high order volumes, weather, holidays, or other circumstances outside our control.

Order Tracking
When tracking information becomes available, it will be provided using the contact information supplied with your order.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive an incorrect item, or you experience an issue with your delivery, please contact us at velourasho943@gmail.com with your order number and relevant photos or information so we can investigate.